Shipping policy

Processing Times

Please allow 1-3 business days (Monday to Friday) for us to process and ship your order. All packages are provided with a tracking number.

Order Cut-off Time

Order cut-off time is 5:00 p.m. London time. Orders placed after this time will be processed the next business day.

Transit Times

Please allow the following times for delivery:

United Kingdom

 

Order Tracking

You can track your order here, adding your tracking number or order number.

Total Estimated Delivery Time

Total delivery time includes:

• Processing time: 1–3 business days

• Shipping time: 3–10 business days

→ Estimated total: approximately 4–13 business days from the date of purchase.

Important Notes

Please note that these transit times are estimates and may vary due to unforeseen circumstances such as courier delays, operational disruptions or weather-related incidents.

Also, please be aware that business days do not include weekends or public holidays.

Customer Support

If you need help with your order or delivery, please contact our customer support team.

Email: info@wilsonandcolondon.com
Phone: +44 74 1282 2582

Customer Service hours:

Monday to Friday: 9am - 5pm (GMT+1)
Saturday and Sunday: Closed

Store name: Wilson & Co London
Warehouse Address: 120 Druid Street, London SE1 2AN, United Kingdom
Company name: VEVA ECOMMERCE
Company nr: 99916959
Company Address: Wethouder Kortingstraat 6, 5854PN Bergen L, The Netherlands